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Terms of service

Last updated: 29.09.2026

Please read these Terms of Service carefully before using House of Slink.

These Terms of Service ("Terms") apply to your use of the House of Slink website, mobile applications, television applications, online community, video streaming services and any other digital products or services made available by House of Slink (together, the "Services").

The Services are operated by ANP Pole Events Limited, trading as House of Slink ("House of Slink", "we", "us" or "our"), a company registered in England and Wales (company number 15463454), registered office Unit 25 Foley Trading Estate, Hereford, HR1 2SF.

By creating an account, purchasing a membership or other product, or otherwise accessing or using the Services, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, you should not access or use the Services.

Questions about these Terms can be sent to hello@annienorris.com.


1. About the Services

House of Slink provides online pole dance, flexibility, movement and fitness-related content and services.

Depending on your membership or purchase, the Services may include:

  • on-demand video tutorials and classes;

  • structured courses and programmes;

  • live or scheduled online classes;

  • class replays;

  • written, audio and downloadable resources;

  • personalised coaching (where included in your membership tier);

  • educational materials;

  • and other digital content or features made available from time to time.

The particular content and features included in your membership or purchase will be described on the relevant product, membership or checkout page.

Individual classes, instructors, schedules, programmes, features and library content may change over time as House of Slink develops the Services.


2. Acceptance of These Terms

By accessing or using the Services, you confirm that:

  • you have read and understood these Terms;

  • you agree to be bound by them;

  • the information you provide to us is accurate and complete; and

  • you are legally able to enter into an agreement with us.

Our Privacy Policy and any additional rules, guidelines or terms displayed in connection with a particular feature, promotion, purchase or coaching service also apply where relevant.


3. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Services, our business, technology, applicable law or regulatory requirements.

The latest version will always be made available through the House of Slink website or Services and will show the date on which it was last updated.

Where a change is material and affects an existing paid membership, we will provide reasonable notice where required by law.

If a change materially disadvantages you in relation to an existing paid membership, any rights or remedies available to you under applicable consumer law will continue to apply.

Changes to these Terms do not remove or reduce any statutory rights you have as a consumer.


4. Age Requirements

You must be 18 years of age or older to create a House of Slink account, purchase a membership or use the Services.

The Services are designed for adults and are not intended for children.

By registering for or using House of Slink, you confirm that you are at least 18 years old.

We may suspend or terminate an account if we reasonably believe that it is being used by somebody under the age of 18.


5. Health, Fitness and Exercise Safety

Pole dance, flexibility training and physical exercise involve an inherent risk of injury.

Before beginning any House of Slink class, tutorial or other physical activity, you are responsible for considering whether the activity is appropriate for your individual health, fitness, experience and ability.

If you have any health condition, injury, pregnancy, physical limitation, concern about your ability to exercise, or any other reason to believe that exercise may not be suitable for you, you should obtain appropriate advice from a doctor or other qualified healthcare professional before participating.

You should stop exercising immediately if you experience pain, faintness, dizziness, unusual shortness of breath, chest pain or any other concerning symptoms and seek appropriate medical assistance where necessary.

House of Slink content is provided for general pole dance, fitness and educational purposes. It is not medical advice, physiotherapy, diagnosis, treatment, counselling or other healthcare advice and must not be treated as a substitute for advice from an appropriately qualified professional.

Your Training Environment

When following a House of Slink class or tutorial, you are responsible for making sure that:

  • you have enough clear space to perform the movements safely;

  • your pole and any other equipment or apparatus you use is correctly installed, maintained and suitable for the activity;

  • you follow any applicable manufacturer safety instructions;

  • your floor and surrounding environment are appropriate for the activity;

  • you use appropriate safety equipment (such as crash mats or kneepads) where required;

  • you do not attempt movements that are beyond your current ability or experience; and

  • you use a suitable spotter or additional supervision where appropriate, particularly for inversions and advanced tricks.

Online instructors cannot physically assess your environment, equipment, technique, health or individual ability in the same way as an instructor who is physically present.

You are responsible for exercising within your own capabilities and deciding whether to attempt a particular movement.

Nothing in these Terms excludes or limits any responsibility or liability that cannot legally be excluded or limited, including liability for death or personal injury caused by our negligence.


6. Your Account

Certain parts of the Services require you to create an account.

You agree to provide accurate, current and complete information and to update that information where necessary.

Your House of Slink account is personal to you.

You must not:

  • share your account or login credentials with another person;

  • allow another person to access paid content using your account;

  • sell, transfer or otherwise provide your account to somebody else; or

  • use another member's account without permission.

You are responsible for keeping your password and login credentials secure.

If you believe your account has been accessed without your permission, please change your password and contact us at hello@annienorris.com.

We may take reasonable steps to prevent account sharing, fraud or unauthorised access.


7. Memberships and Paid Services

Some House of Slink content is available only through a paid membership, subscription, one-off purchase, or other paid product.

Membership options and their included features will be shown on the relevant membership or checkout page.

Different memberships may provide access to different content or features, including different levels of coaching support.

Your purchase gives you a limited, personal, non-exclusive, non-transferable and non-sublicensable right to access the content included within your membership or purchase for your own personal use, and, where indicated under Section 15 below, for use in teaching your own students.

Purchasing access to House of Slink does not transfer ownership of any video, class, choreography, tutorial, music, image, text or other content to you.


8. Content and Membership Changes

House of Slink is an evolving service.

We may add, replace, reschedule or remove individual:

  • classes;

  • tutorials;

  • courses;

  • instructors;

  • live sessions;

  • coaching features;

  • technical features; or

  • other content.

We may also introduce new membership options or discontinue membership options for future customers.

We do not guarantee that any particular individual class, tutorial, instructor or piece of content will remain available indefinitely.

However, we will not use this clause to remove or materially reduce your statutory rights or to make an existing paid service substantially different from what you reasonably agreed to purchase without providing any notice or remedy required by applicable law.


9. Prices and Payment

The price of a membership or product will be displayed before you complete your purchase.

Where applicable, prices will include or clearly identify applicable VAT.

By purchasing a paid membership or product, you authorise the applicable payment provider to charge your chosen payment method for the amount shown at checkout.

Payments may be processed by House of Slink's payment providers or, where you purchase through an application or third-party platform, by the relevant platform or app store.

You are responsible for providing valid and accurate payment information.

Where a payment fails, access to paid content may be restricted or suspended until payment has been successfully completed.


10. Subscription Renewal

Where you purchase an automatically renewing membership, the membership will continue and your selected payment method will be charged at the applicable billing interval until you cancel it.

The billing interval and price will be clearly displayed when you subscribe.

You can prevent the next renewal by cancelling your membership before the next scheduled renewal payment.

Cancellation does not normally end access immediately. Unless otherwise stated, you will continue to have access to the membership until the end of the period you have already paid for.

Where required by applicable law, we will provide appropriate information or reminders regarding your subscription and upcoming renewals.


11. Cancelling Your Membership

You may cancel an automatically renewing House of Slink membership at any time.

You can normally cancel through your account or membership settings.

Cancelling your membership stops future automatic renewals.

Unless otherwise stated or required by law, cancelling during an existing paid membership period does not automatically generate a refund for the unused portion of that period. Your access will normally continue until the end of the period already paid for.

If you purchased your membership through a third-party platform or app store, including the Apple App Store or Google Play, you may need to manage or cancel the subscription through that platform.

Third-party platforms may have their own billing, cancellation and refund procedures.

Nothing in this section affects any statutory cancellation, refund or other consumer rights that apply to you.


12. Refunds and Statutory Cancellation Rights

Your statutory consumer rights are not affected by these Terms.

Depending on where you live, the type of product or service purchased and the way access to it begins, you may have a statutory right to cancel a distance or online contract during a cooling-off period.

Before subscribing, you're able to review our upcoming class schedule and the tutorials currently available in the library, so you can decide whether House of Slink is right for you before you buy.

Before you subscribe, our Memberships page tells you that subscribing means requesting instant access and that this means you won't be entitled to a refund once your membership starts. By subscribing after seeing this notice, you are expressly requesting immediate access to the Services rather than waiting until the end of the standard cooling-off period.

Where the law provides that starting supply of digital content or services after your express consent affects or ends your statutory right to cancel, we will provide the information and obtain the acknowledgement required by applicable law, and subscribing on this basis means you accept that you give up your right to a refund from the point your access begins.

If you believe you are legally entitled to a refund, price reduction or other remedy, please contact us at hello@annienorris.com.

Nothing in these Terms limits your rights where the Services or content are faulty, misdescribed or have not been supplied with the standard required by applicable consumer law.

Where a purchase was made through an app store or third-party payment platform, refund requests may need to be submitted directly to that provider where they control the transaction.


13. Trials, Discounts and Promotional Offers

House of Slink may occasionally offer discounts, introductory prices, promotional offers, trials or other incentives.

Any specific conditions of an offer will be shown when the offer is made.

Unless expressly stated otherwise:

  • an offer cannot be exchanged for cash;

  • an offer may be limited to particular membership types or customers;

  • an offer may have an expiry date;

  • an introductory discount may apply only to a specified number of payments or billing periods; and

  • after an introductory period ends, an automatically renewing membership will renew at the price communicated to you when you accepted the offer, subject to any lawful subsequent price changes.

We may prevent the repeated or abusive use of promotional offers where an offer is intended for new or otherwise eligible customers only.


14. Changes to Subscription Prices

We may change our prices from time to time.

A change to the price offered to new customers does not automatically alter the price of an existing membership.

If we change the recurring price payable by you for an existing membership, we will provide advance notice where required and tell you when the new price will take effect.

You will have the opportunity to cancel before a new recurring price is charged.

Any price change will be made in accordance with applicable consumer law.


15. Use of Content, Including Teaching to Your Own Students

House of Slink content is provided for your personal use and, where indicated below, for use in teaching your own students.

Teaching permission. Choreography, tutorials and content taught by our core House of Slink instructors, Annie, Lottie and Jess, may be taught by you to your own students, whether in person or online, as part of your own classes, workshops or coaching, provided that:

  • you do not re-record, re-film, screen-record, or otherwise redistribute our video content itself;

  • you do not present the choreography, tutorial or content as your own original creation;

  • this permission does not extend to reproducing, reselling, republishing, or sublicensing the content itself in any form; and

  • you do not use House of Slink's name, branding or trademarks to suggest that your own classes are provided, endorsed or certified by House of Slink, unless we've separately agreed this with you in writing.

Guest instructor content is excluded by default. Content taught by a guest instructor (anyone other than Annie, Lottie or Jess) is not covered by the teaching permission above, unless that guest instructor has expressly stated otherwise, either verbally within the class itself or in the class's written description on the platform. Where no such statement is made, guest instructor content remains for personal use only, and may not be taught to your own students.

Unless we have given you prior written permission, or the teaching permission above applies, you must not:

  • reproduce or redistribute House of Slink content;

  • copy or download content other than through an authorised feature of the Services;

  • screen-record classes or tutorials;

  • upload House of Slink content to another platform;

  • publicly display, broadcast or perform recorded House of Slink content;

  • sell or sublicense access to any content;

  • remove copyright, trademark or ownership notices; or

  • use the Services for instructor training or certification purposes.

You may access the Services only using methods and functionality that we make available or authorise.


16. Intellectual Property

The House of Slink Services and the content available through them are protected by copyright, trademark and other intellectual property laws.

This includes, where applicable:

  • videos;

  • classes;

  • tutorials;

  • choreography;

  • photographs;

  • illustrations;

  • graphics;

  • written materials;

  • audio;

  • branding;

  • logos;

  • programme names;

  • website design;

  • downloadable resources; and

  • other original materials.

Unless otherwise stated, these rights belong to House of Slink or are used with permission from their respective owners.

Nothing in these Terms gives you ownership of House of Slink intellectual property, beyond the specific teaching permission set out in Section 15.

"House of Slink" and associated names, branding, graphics and logos may not be used without our prior written permission.

If you believe material available through House of Slink infringes your intellectual property rights, please contact hello@annienorris.com with sufficient information for us to investigate the matter.


17. Prohibited Use and Security

You must not misuse or attempt to interfere with the Services.

This includes attempting to:

  • access an account, system or data you are not authorised to access;

  • bypass security or access controls;

  • test or probe the vulnerability of the Services without authorisation;

  • introduce viruses, malware or harmful code;

  • overload, disrupt or interfere with the Services;

  • scrape or harvest data from the Services without permission;

  • use automated systems or bots in a way that interferes with the Services;

  • circumvent payment or membership restrictions; or

  • use the Services for an unlawful purpose.

We may investigate suspected misuse and, where appropriate, cooperate with law enforcement or other relevant authorities.


18. Suspension and Termination

You may stop using House of Slink at any time and may cancel a paid membership in accordance with the cancellation provisions above.

We may suspend or terminate access to all or part of the Services where reasonably necessary, including where:

  • you materially or repeatedly breach these Terms;

  • your account is used fraudulently;

  • you attempt to obtain unauthorised access to the Services;

  • your conduct puts other members, our instructors, or the Services at risk;

  • we are required to do so by law; or

  • payment for a paid membership remains outstanding.

Where appropriate, we will give you reasonable notice and an opportunity to resolve the issue before terminating an account.

We may act without advance notice where immediate action is reasonably necessary for security, legal, fraud-prevention or safety reasons.

If we terminate a paid membership for reasons unrelated to your breach of these Terms, we will provide any refund or other remedy required by applicable law.


19. Availability of the Services

We aim to keep House of Slink available and functioning reliably but cannot guarantee uninterrupted or error-free access.

Temporary interruptions may occur due to maintenance, software updates, hosting or internet failures, third-party platforms, technical problems, security incidents, or circumstances outside our reasonable control.

We may update, maintain or modify the technology used to provide the Services.

Streaming quality may vary depending on factors outside our control, including your internet connection, bandwidth, location and device.


20. Third-Party Services and Links

House of Slink may contain links to or integrations with third-party websites, applications, or other services.

Third-party services are operated independently from House of Slink and may be subject to their own terms and privacy policies.

We are not responsible for the content or operation of third-party services that are outside our control.


21. Apps and Software

Where House of Slink provides an application or other software, we grant you a limited, personal, non-exclusive, non-transferable licence to use that software solely for accessing the Services in accordance with these Terms.

You must not, except where applicable law expressly permits it:

  • copy or redistribute the software;

  • reverse engineer, decompile or disassemble it;

  • modify or create derivative versions of it;

  • sell, rent, lease or sublicense it; or

  • attempt to bypass technical restrictions or security measures.

Where an app is downloaded through a third-party app store, the app store's applicable terms may also apply.


22. Privacy

We process personal information in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, why we use it, how long we retain it, who it may be shared with and the rights available to you.

You can view the Privacy Policy at: houseofslink.uscreen.io/privacy


23. Communications

By creating an account or purchasing a House of Slink product, you agree that we may send you service-related electronic communications where reasonably necessary, including purchase confirmations, billing notifications, account and security information, and membership or Terms changes.

Marketing communications are treated separately. We will send marketing communications only where permitted by applicable law, including where you have provided the necessary consent or another lawful basis applies.

You can unsubscribe from marketing communications at any time. Unsubscribing from marketing will not prevent us from sending essential account, billing, security or service communications.


24. Disclaimers

We will provide the Services with the standard required by applicable law.

Subject to those rights, we do not guarantee that:

  • the Services will always be available without interruption;

  • every individual class or tutorial will remain permanently available;

  • every feature will work on every device;

  • participation will produce a particular fitness, flexibility or performance outcome; or

  • information provided through the Services will be suitable for every individual circumstance.

Your progress depends on many individual factors including your experience, consistency, health, mobility, strength and training environment.

Nothing in these Terms excludes any guarantee, warranty, right or remedy that cannot legally be excluded.


25. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by our negligence;

  • fraud or fraudulent misrepresentation; or

  • any other liability or consumer right that cannot legally be excluded or limited.

Subject to the above, House of Slink is not responsible for losses that were not reasonably foreseeable when you entered into your agreement with us, or losses resulting from matters outside our reasonable control.

The Services are provided to consumers for personal use (and, where Section 15 applies, use in your own teaching). We are not responsible for business losses such as loss of profit, revenue, business opportunity or commercial interruption resulting from your use of the Services.

You remain responsible for risks inherent in physical exercise and for safely assessing your own environment, equipment, ability and suitability for participation, except to the extent that an injury or loss is caused by something for which the law makes us responsible.

Nothing in this section affects your statutory rights.


26. Responsibility for Your Breach

You are responsible for your use of the Services.

To the extent permitted by applicable law, you may be responsible for reasonable losses or costs directly caused by your unlawful use of the Services, deliberate misuse of the Services, infringement of another person's rights, or material breach of these Terms.

Nothing in this section requires you to compensate House of Slink for losses that were caused by us, were not reasonably foreseeable, or which applicable consumer law does not allow us to recover from you.


27. Complaints and Customer Support

If you have a problem with your account, membership, payment or the Services, please contact hello@annienorris.com.

We will aim to investigate and respond within a reasonable period.

Contacting us about a problem does not affect any statutory rights available to you.


28. Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply in the country in which you live.

If you are a consumer resident in Scotland or Northern Ireland, you will continue to benefit from any mandatory protections available to you under the law applicable there and may have the right to bring proceedings in your local courts.

If you live outside the United Kingdom, nothing in these Terms removes any mandatory consumer protections that the law of your country requires to apply.


29. General Terms

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

No Waiver. If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

Transfer. You may not transfer your House of Slink membership or your rights under these Terms to another person. We may transfer our rights or obligations under these Terms as part of a genuine business reorganisation, sale or transfer, provided that doing so does not reduce your rights under these Terms or applicable consumer law.

Entire Agreement. These Terms, together with our Privacy Policy and any additional terms expressly provided to you when purchasing a particular product or service, form the agreement between you and House of Slink concerning your use of the Services.


30. Company Information

The Services are provided by:

ANP Pole Events Limited Trading as House of Slink

Company number: 15463454

Registered in: England and Wales

Registered office: Unit 25 Foley Trading Estate, Hereford, HR1 2SF

Email: hello@annienorris.com


© House of Slink. All rights reserved.